Terms of service

Terms of Service

Welcome to the online store of Casa Fiammetta. By accessing this website or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Casa Fiammetta, a business based in Belgium. Throughout the site, the terms “we”, “us” and “our” refer to Casa Fiammetta. By using this site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these terms at any time. Updates will be posted here with a revised date.

2. Products and Availability

All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.

Product images and descriptions are as accurate as possible, but may vary slightly due to screen settings or manufacturing changes.

3. Pricing and Payment

All prices are listed in Euros (€) and include VAT unless otherwise stated.

We accept major payment methods, including credit/debit cards, PayPal, and any other secure options offered at checkout.

Orders must be paid in full at the time of purchase. No products will be shipped before payment is confirmed.

4. Shipping and Delivery

Orders are shipped from Belgium and are available for delivery within the European Union.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or external factors.

Shipping fees will be clearly shown at checkout before payment.

5. Returns and Refunds

You have the right to return your order within 14 days of receipt, in line with EU consumer protection law.

Returned items must be unused, in their original condition and packaging. Custom or made-to-order items are not eligible for return.

For full details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content on this website (including images, logos, text, and design) is the property of Casa Fiammetta and is protected by copyright and trademark laws.

You may not copy, reproduce, or use our content without written permission.

7. Limitation of Liability

Casa Fiammetta is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including lost profits or data.

We make no guarantees that our service will be uninterrupted, timely, secure, or error-free.

8. Personal Data and Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy to learn more about how we handle your information.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Belgium.

In case of disputes, we encourage amicable solutions. Otherwise, the courts of our registered business location will have jurisdiction.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Casa Fiammetta
📍 Belgium
📧 Email: f.guisogallisay@yahoo.it